IP Office PCN1651 Advance Replacement Request
Customer Details
Company Name Return Address
Contact Name No & Street
Contact No City
E-mail County
Confirm E-mail Country
Date Requested Postcode
Product Details
Avaya Product ID Serial No. Cost
Purchase Order
PO No. * Must cover USD



Repair Centre Contact Details
E-mail: repairs@multimessage.co.uk
Tel: +44 (0)1707 644480
Fax: +44 (0)1707 646745
Notes:
Customers will be invoiced for the value of the replacement unit
under the following circumstances :
  • The old unit is not returned within 20 days.
  • The old unit is unserviceable or does not match
    the declared serial number.

    • Warranty cover remains the same as for the original unit.
    Shipment of the advanced replacement is free of charge.
    The Business Partner / Distributor is responsible for the
    cost of shipping the original unit to the repair centre.